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Personal Information

For Your Information:

FACTSWHAT DOES RED RIVER EMPLOYEES FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION
Why? Financial companies choose how they share Your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires Us to tell You how We collect, share, and protect Your personal information. Please read this notice carefully to understand what We do.
What?

The types of personal information We collect and share depend on the product or service You have with Us. This information can include:

  • Social Security number and credit scores
  • Account balances and transaction history
  • Credit history and payment history
How?All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Red River Employees Federal Credit Union chooses to share, and whether You can limit this sharing.
Reasons We can share
Your personal information
Does Red River Employees
Federal Credit Union Share?
Can You limit this sharing?
For Our marketing purposes - such as to process Your transactions, maintain Your account(s), respond to court orders and legal investigations, or report to credit bureausYESNO
For Our marketing purposes - 
to offer Our products and services to You
YESNO
For joint marketing with other financial companiesYESNO
For Our affiliates' everyday business purposes - information about Your transactions and experiencesYESNO
For Our affiliates' everyday business purposes - information about Your creditworthinessYESYES
For Our affiliates to market to YouYESYES
For non-affiliates to market to YouNOWE DON'T
SHARE
To limit Our sharing
  • Mail the form below, or
  • call (800) 822-3317 or (903) 735-3000, or
  • go to rrcu.com
Questionscall (800) 822-3317 or (903) 735-3000, or go to rrcu.com

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Mail-in Form

Mark the information You want to limit:

 

Print and check box is needed
Do not share information about my creditworthiness with affiliates for their everyday business purposes.
Print and check box is needed
Do not allow affiliates to use my personal information to market to me.
  • Name
  • Address
  • City, State Zip
  • Account
  • Number(s)
  • Phone Numbers
Mail to:
Red River Federal Credit Union
Attn: Compliance Dept.
P.O. Box 5909
Texarkana, TX 75505-5909

What We Do

How does Red River Employees Federal Credit Union Protect my personal information?To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings
How does Red River Employees Federal Credit Union collect my personal information?

We collect Your personal information, for example, when You:

  • use Your credit or debit card or deposit money
  • show Your government issued ID
  • pay Your bills or apply for financing

We also collect Your personal information from others, such as credit bureaus, affiliates, or other companies

Why can't I limit all sharing?

Federal law gives You the right to limit only

  • sharing for affiliates' everyday business purposes - information about Your creditworthiness
  • affiliates from using Your information to market You
  • sharing for non-affiliates to market You

State laws and individual companies may give You additional rights to limit sharing

What happens when I limit sharing for an Account I hold jointly with someone else?Your choices will apply to everyone on Your account

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include Red River Members Service Group, LLC dba RRCU Financial Services.
Non-Affiliates

Companies not related by common ownership or control. They can be financial and non financial companies

  • Red River Employees Federal Credit Union does not share with non-affiliates so they can market You.
Joint Marketing    

A formal agreement between non-affiliated financial companies that together market financial companies.

  • Our joint marketing partners include categories of companies, such as advertising and marketing agencies and insurance companies.

Checking & Savings Options To Meet Your Financial Needs

Lending Options to Meet Your Financial Needs

Lending Options To Meet Your Financial Needs

Access to Home Banking

Red River Member Service Group, LLC dba RRCU Financial Services is a wholly owned subsidiary of Red River Employees Federal Credit Union. Financial services and insurance products are available to credit union members and other consumers, but are not provided by or guaranteed by Red River Employees Federal Credit Union.

Proceed

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

As part of our Digital Transformation, April 4th-7th, the following applications are temporarily unavailable:

  • New Membership
  • Add an Additional Account
  • Consumer Lending
  • Skip A Payment on Existing Loans

These applications will be back online and available by the end of the day on Monday, April 7th. We appreciate your patience as we work to improve your digital experience. Please check back Monday to begin your application.

Thank you for being a valued member of RRCU!   

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