ALERT: Be on alert for scammers who may be posing as RRCU trying to gain access to your personal information. Avoid clicking links received through unsolicited emails, text, or social media messages. Verify the legitimacy of phone calls that appear to come from RRCU before providing confidential personal information. When in doubt hang up and contact RRCU directly.
Rosey will automatically take your call for everything from transactions to directing your call. Click for more information.
Chat'R Digital Chat Assistant
(903)735-3000 or (800)822-3317 The RRCU Digital Chat Assistant is available in the bottom right of the screen 24/7/365 to respond to common member questions. Just look for this icon in the bottom right and start chatting today!
Text Messaging
(903)735-3000 Monday–Friday: 8 AM to 5 PM Yes, you can text RRCU for support.
Email Message Us
Send us a secure email. Log into your Online Banking and click on Messages.
Mail
Send mail to: RRCU PO Box 5909 Texarkana, TX 75505-5905
DEBIT CARD INFORMATION
Call 833-830-1147 from your primary phone number to:
Activate your debit card
Set or reset your PIN
Report a lost or stolen card
File a dispute
One number. Seamless support.
CREDIT CARD INFORMATION
Credit Card Self-Service
Credit Card Activation: Call (888)691-8661 to activate a new Credit Card anytime (24/7) from your primary* phone.
PIN NOW: Call (888)891-2435 to change your Personal Identification Number (PIN) on your Credit Card anytime (24/7) from your primary* phone.
Lost/Stolen Block Credit Card
During Business Hours: Contact the RRCU Phone Center.
Apply now and know before you shop. It's easy to become a member and begin to take advantage of our wonderful products, services, and other member benefits.
Red River Member Service Group, LLC dba RRCU Financial Services is a wholly owned subsidiary of Red River Employees Federal Credit Union. Financial services and insurance products are available to credit union members and other consumers, but are not provided by or guaranteed by Red River Employees Federal Credit Union.
Apply before becoming a member. It's easy to become a member and begin to take advantage of our wonderful products, services, and other member benefits.
Apply before you become a member. It's easy to become a member and begin to take advantage of our wonderful products, services, and other member benefits at any time.
As part of our Digital Transformation, April 4th-7th, the following applications are temporarily unavailable:
New Membership
Add an Additional Account
Consumer Lending
Skip A Payment on Existing Loans
These applications will be back online and available by the end of the day on Monday, April 7th. We appreciate your patience as we work to improve your digital experience. Please check back Monday to begin your application.
