Block Debit/Credit Card
Important Numbers
| RRCU Phone Center | (903)735-3000 or (800)822-3317 Hours: Monday-Friday 8am-8pm and Saturday 8am-5pm |
|---|---|
| RRCU Text Messaging | (903)735-3000 Hours: Monday-Friday 8am-5pm |
| RO$EY | Automated Teller (903)793-3400 or (800)833-1528 Click Here for PDF instructions of RO$EY commands. Note: First-time user must first set up PIN through a teller, MSR, or Phone Center before accessing RO$EY. |
| Email Us | Send us a secure email by signing in to your Online Banking and clicking on Messages. |
DEBIT CARD INFORMATION
| Debit Card Self-service | Debit Card Activation - Call (888)691-8661 to activate a new Debit Card anytime (24/7) from your primary* phone. PIN NOW - Call (888)891-2435 to change your Personal Identification Number (PIN) on your Debit Card anytime (24/7) from your primary* phone. |
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| Lost/Stolen Debit Card | During Business Hours - Contact the RRCU Phone Center. After Business Hours - Call 903-735-3000, choose Option 3, when prompted to enter your card number, dial '0' to speak with a live representative. |
CREDIT CARD INFORMATION
| Credit Card Self-service | Credit Card Activation - Call (888)691-8661 to activate a new Credit Card anytime (24/7) from your primary* phone. PIN NOW - Call (888)891-2435 to change your Personal Identification Number (PIN) on your Credit Card anytime (24/7) from your primary* phone. |
|---|---|
| Lost/Stolen Credit Card | During Business Hours - Contact the RRCU Phone Center. After Business Hours - Call 903-735-3000, choose Option 3, when prompted to enter your card number, dial '0' to speak with a live representative. |
| To Mail Your Credit Card Payment | Mail to: Red River Credit Union PO Box 37035 Boone IA 50037-0035 |
*Primary is the number you have indicated as your first contact number (land or mobile phone)