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FAQs Loans

Important information about Lending

FAQs for Loans

Q: Do I qualify for a Skip-A-Payment?

A:  To qualify for a Skip a Payment you must meet the following

  • Loan must be at least 90 days old
  • Loan must not be more than 15 days past payment due date
  • No Skip a Payment for the previous 6 months
  • $30 fee for Skip a Payment
  • All accounts must be in good standing

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NOTE: If your payment comes from another financial institution, that payment will still be taken out of that institution and deposited into the savings account with Red River Credit Union. Upon request, a check can then be issued to the member for that payment.


Q: When applying for a loan by phone or by internet, how long does it take to get an answer?

A:  Provided the loan officer has all required information, contact will be made by the end of the next business day. If there are questions concerning your application, please CONTACT US or call our phone center (903-735-3000 or 800-822-3317).


Q: When I pay my loan off how do I get my title?

A:  After a loan is paid off and all accounts are in good standing, the title will be mailed to the address on file within 10 business days. In order to receive the title the same day as payoff, one would need to make the payoff in cash or by a verifiable cashier’s check. The title can be picked up in our title department located at our main branch on Summerhill Road in Texarkana, TX.

Checking & Savings Options To Meet Your Financial Needs

Lending Options to Meet Your Financial Needs

Lending Options To Meet Your Financial Needs

Access to Home Banking

Red River Member Service Group, LLC dba RRCU Financial Services is a wholly owned subsidiary of Red River Employees Federal Credit Union. Financial services and insurance products are available to credit union members and other consumers, but are not provided by or guaranteed by Red River Employees Federal Credit Union.

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Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

As part of our Digital Transformation, April 4th-7th, the following applications are temporarily unavailable:

  • New Membership
  • Add an Additional Account
  • Consumer Lending
  • Skip A Payment on Existing Loans

These applications will be back online and available by the end of the day on Monday, April 7th. We appreciate your patience as we work to improve your digital experience. Please check back Monday to begin your application.

Thank you for being a valued member of RRCU!   

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