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FAQs Fast Pay

Important information about Fast Pay

FAQs for Fast Pay

First-Time Login Instructions

  1. Choose your preferred payment type and select the corresponding Make A Payment button.
  2. Select Enroll Now on the next screen and follow the on-screen instructions.
  3. Use your member number as your Login ID. If an error occurs, please contact RRCU at 903-735-3000.
  4. Check the box labeled “Remember my phone/email” to receive a verification code and continue using the Fast Pay option. 

Q: Why can’t I log in to Fast Pay?

A: The most common issue is outdated contact information. Please ensure your phone number and email are up to date with RRCU in Online or Mobile Banking or visiting a branch.


Q: How do I set up automatic payments?

A: Enroll in Fast Pay and select the recurring payment option during setup.


Q: Can I use Fast Pay on the RRCU Mobile App?

A: No, Fast Pay is only accessible through https://www.rrcu.com/FastPay.


Q: Will my recurring payments stop once my loan is paid off?

A: Yes, recurring payments will automatically stop when the loan is paid in full. If your final payment is smaller, Fast Pay will automatically adjust to the amount required to complete your loan. 


Q: Why didn’t my recurring payment go through?

A: Check that your payment information is current. The most common issue is an expired debit card. 

Checking & Savings Options To Meet Your Financial Needs

Lending Options to Meet Your Financial Needs

Lending Options To Meet Your Financial Needs

Access to Home Banking

Red River Member Service Group, LLC dba RRCU Financial Services is a wholly owned subsidiary of Red River Employees Federal Credit Union. Financial services and insurance products are available to credit union members and other consumers, but are not provided by or guaranteed by Red River Employees Federal Credit Union.

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Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

As part of our Digital Transformation, April 4th-7th, the following applications are temporarily unavailable:

  • New Membership
  • Add an Additional Account
  • Consumer Lending
  • Skip A Payment on Existing Loans

These applications will be back online and available by the end of the day on Monday, April 7th. We appreciate your patience as we work to improve your digital experience. Please check back Monday to begin your application.

Thank you for being a valued member of RRCU!   

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