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Fall 2024 RRCU Chronicle

From the Desk of Brad Bailey, CEO

CEO Report

From the Desk of Brad Bailey, CEO

Dear Members,

As we transition into the fall season, I want to take a moment to reflect on the progress we've made and share some exciting updates with you.

First and foremost, I want to express my gratitude for your continued trust and support. Our credit union has grown significantly over the past year, and it's all thanks to our dedicated members and hardworking team. We’ve expanded our services and enhanced our digital platforms to better meet your needs.

We recently opened our Bossier City, LA branch, which features one of our new designs and is truly beautiful. We are also in the process of opening a branch in Idabel, OK, which will follow the new design and should be ready by the end of the year. Additionally, we are replacing our De Queen, AR branch with a newer, much larger location. As you can see, we continue to grow and expand into new areas, fulfilling one of our core missions: Helping members in underserved areas meet their financial needs.

Cybersecurity remains a top priority for us. We’ve implemented robust measures to protect your personal information and secure our digital platforms. Our team continuously monitors and updates our systems to safeguard your data.

Thank you for being a valued member of our credit union. We look forward to continuing to serve you and helping you achieve your financial goals.

Warm regards,
Bradley Bailey
President/CEO
 

ICU Day One World Banner

International Credit Union Day

International Credit Union Day is Coming

Celebrate "One World Through Cooperative Finance" on International Credit Union Day® with RRCU! 

On Oct. 17, 2024, RRCU and credit union members around the world will celebrate International Credit Union Day®, an annual event to commemorate the credit union movement’s impact and achievements. This year marks the 76th anniversary of this annual event, which will be celebrated under the theme of "One World Through Cooperative Finance".

Credit unions are not-for-profit financial cooperatives that provide an effective and viable alternative to for-profit financial institutions for more than 403 million members in 98 countries worldwide. More than 82,000 credit unions exist globally, providing a plethora of financial services for their members, recognized as a force for positive economic and social change. Red River Employees Federal Credit Union (RRCU) is over 120,000 Members strong with $1.4 Billion in assets.

Since 1948, International Credit Union Day has been celebrated annually on the third Thursday of October. Each year, the international event affords the opportunity to remember credit unions’ proud history and promote awareness of and support for the credit union and financial cooperative difference.

There are still 1.4 billion people across the globe who are unbanked. Credit unions truly have the perfect business model to serve underserved populations and that is a message we hope our entire global movement will celebrate and promote on Thursday, October 17.

International Credit Union Day is recognized by the World Council of Credit Unions, the global trade association and development platform for credit unions and other financial cooperatives, as well as numerous national credit union trade associations and federations around the world.

On Oct. 17, RRCU will host a Member Appreciation Day with refreshments in our branch lobbies. Our Summerhill branch in Texarkana, TX will also host a Shred Day from 2PM to 5PM (service provided by Sustainable Services). We hope to see you at one of our locations!

Learn more at cuna.org/icuday. #ICUDay

Copyright 2024 Credit Union National Association Inc. Information subject to change without notice. For use with members of a single credit union. All other rights reserved. 

2024 Holiday Loans are back

Holiday Loans are Back!

Apply online, in person, or give us a call at 903-735-3149 today!

RRCU Bossier City LA Branch

Bossier Branch Opening

Bossier City Branch Opening

We are thrilled to announce the opening of our newest branch location at 2709 Old Minden Rd., Bossier City, LA.

Join Us for the formal Grand Opening celebration
October 8th with a ribbon cutting at 11am

Stop by and meet Wendy Faith (Branch Manager), Sh'Courtney Young (Lead Teller), Katherine Chapman (Loan Processor/MSR), and Brandi Falting (Commercial Development & Lending Officer).

Shred Day is Coming

Texarkana Shred Day

Our next Shred Event is October 17th at our Summerhill Branch location from 2pm to 5pm. This is a great time to clear out your old, outdated paperwork and it's not just for paper! Sustainable Services can destroy and dispose of virtually any non-paper media including CDs, DVDs, tapes, floppy disks, flash media, pill bottles, X-rays, and much more!

Homer's Fall Fest 2024

Homer's Fall Fest!

RRCU is excited to invite your family to a special event celebrating our Homer's Savings Account and to teach our little ones about building a strong financial future.  

Join us for Homer's 2024 Fall Fest and enjoy games, face painting, snacks, and lots of candy!

Saturday, October 26th, 11 AM to 1 PM
Summerhill Branch

Refer A Friend Program

Refer A Friend

Refer Friends and Earn!

It’s a great time to 
Refer Friends and Earn $100 Incentive Cards1
(Up to $500 per year)
 

What Do You Do?
Members, CLICK HERE to get started or ask an RRCU associate to help you refer someone you know.

What Do They Do?
Each person you refer will receive an email about what they need to do to qualify, which is:

  1. Register with ReferLive (Unique link provided by RRCU member)
  2. Open a new RRCU personal checking account (Basic or Teal Advantage Checking)
  3. Complete at least two Direct Deposits totaling $500 or more within 65 days

It’s that easy!        

When your friend completes the requirements within the first 65 days, you both will be mailed a $100 Visa® Incentive Card!

1-Terms & Conditions apply and are available at RRCU.com/refer or upon request at your local RRCU branch.
Please allow 4-6 weeks for delivery of your Incentive Card after completing all offer requirements.
ReferLive is a trademark of CustomerStream, LLC.

Greenlight, The Debit Card for your Kids

Greenlight

The Debit Card for Kids & Teens

Hey Parents! Try the debit card and app for kids and teens, on us!
One app, two experiences. Kids, teens, and parents log in to the same Greenlight app but have two different experiences.

Parents can send money instantly, set flexible controls, and receive real-time alerts while kids and teens monitor their balances, set their own goals, and learn how to manage their money.

Click here to join over 6 million parents and kids in choosing Greenlight!

RRCU members are eligible for the Greenlight SELECT plan at no cost when they connect their RRCU account as the Greenlight funding source for the entirety of the promotion. Subject to minimum balance requirements and identity verification. Upgrades will result in additional fees. Upon termination of promotion, customers will be responsible for associated monthly fees. See terms for details. Offer ends 4/29/2026. Offer subject to change and/or extension.  The Greenlight® prepaid card is issued by Community Federal Savings Bank, member FDIC, pursuant to license by Mastercard International. Card images shown are illustrative and may vary from the card you receive.

Medicare Plans through RRCU Financial Services

RRCU Financial Services

Medicare Plan Questions? RRCU Financial Services Can Help!

As we enter Fall 2024, the new year is set to bring significant changes to Medicare plans due to the Inflation Reduction Act (IRA) of 2022. One of the key changes for 2025 will focus on prescription drug coverage, with out-of-pocket costs capped at $2,000. This new legislation aims to enhance Medicare by expanding benefits, reducing drug costs, stabilizing prescription drug premiums, and strengthening the program overall.  This is particularly positive for those facing high out-of-pocket expenses for their medications. Alongside these updates, we expect that companies offering drug coverage will also make adjustments of their own, which may include increases in plan costs and changes to the tier placements of certain prescription drugs. Given these changes, it’s essential to compare your current plan with the options available for the upcoming year.


Let us help you:

  • Understand the plan options available to you.
  • Answer questions you may have about Medicare plans.
  • Select and enroll in a plan that may be best for you.

Contact a licensed agent today by calling 903-735-3132 or visit our website at https://www.rrcu.com/financial-services today!

Insurance products and financial services are offered to Red River Credit Union members through Red River Member Service Group, LLC., dba RRCU Financial Services, as a wholly owned subsidiary of Red River Employees Federal Credit Union but are not provided by or guaranteed by Red River Employees Credit Union. RRCU Financial Services is not connected with or endorsed by the U.S. government or the federal Medicare program. We do not offer every plan available in your area. We present over 15 carriers, offering more than 100 different plans across Texas, Arkansas, Louisiana, Mississippi, and Oklahoma. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-Medicare to get information on all your options.
1https://www.cms.gov/inflation-reduction-act-and-medicare

RRCU Community Corner - Local Events

Community Corner

2024 Awards

We are excited about the recognition and support for RRCU and the following branches:

  • Cass County Readers' Choice 2024 - "Best Place to Get a Loan," and Runner-up "Best Credit Union."

Congratulations to our Cow Patty Bingo winners! 

Jack Freeman won the $2,500 and Clifford Carrigan won the $1,000 prize!

Jack Freeman won $2500 at Cow Patty Bingo
Clifford Carrigan won the $1,000 prize!

Cow Patty Bingo - $2,500 winner Jack Freeman

Cow Patty Bingo - $1,000 winner Clifford Carrigan

Lakeshore Branch in Shreveport

Lakeshore Hispanic Heritage Month

Celebrated Hispanic Heritage Month with a table and decorations.
 

Odds and Ends

Don't Miss Out!

Please check your account information for a phone number, address, email, and other contact information, so you don't miss out on important updates and notifications. Services include RRCU Fraud Alert Notifications by text and email.

Let's Get Social

Like our page on Facebook for the latest credit union news, promotions, events, notices, and more!  We are also on Instagram, Twitter, YouTube, and LinkedIn.

Social Media Options

Branch Holiday Closings

  • Columbus Day (Monday, October 14th) all full-service branch lobbies and drive-thru lanes will be closed. All ITMs with Express Tellers and Texarkana Express locations will be open during regular hours.
  • Veterans Day (Monday, November 11th) all full-service branch lobbies and drive-thru lanes will be closed. All ITMs with Express Tellers and Texarkana Express locations will be open during regular hours. 
  • Thanksgiving (Thursday, November 28th) all full-service branch lobbies, drive-thru lanes, ITMs with Express Tellers, and Texarkana Express locations will be closed.
  • Black Friday (Friday, November 29th) RRAD branch will be closed.
  • Christmas Day (Wednesday, December 25th) all full-service branch lobbies, drive-thru lanes, ITMs with Express Tellers, and Texarkana Express locations will be closed.  

RRCU Mission Statement

Red River Employees Federal Credit Union is committed to be the premier financial partner for our members and their communities.  We provide quality products and services with knowledgeable and friendly staff for all generations.

Our Vision

We are here for you in all stages of life.

Checking & Savings Options To Meet Your Financial Needs

Lending Options to Meet Your Financial Needs

Lending Options To Meet Your Financial Needs

Access to Home Banking

Red River Member Service Group, LLC dba RRCU Financial Services is a wholly owned subsidiary of Red River Employees Federal Credit Union. Financial services and insurance products are available to credit union members and other consumers, but are not provided by or guaranteed by Red River Employees Federal Credit Union.

Proceed

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

As part of our Digital Transformation, April 4th-7th, the following applications are temporarily unavailable:

  • New Membership
  • Add an Additional Account
  • Consumer Lending
  • Skip A Payment on Existing Loans

These applications will be back online and available by the end of the day on Monday, April 7th. We appreciate your patience as we work to improve your digital experience. Please check back Monday to begin your application.

Thank you for being a valued member of RRCU!   

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