Summer 2022 RRCU Chronicle
We Won't Let A Good Thing Go
3-2-1 isn't going anywhere!
RRCU Visa® Platinum Rewards Credit Card's 3-2-1 Rewards Points Promotion isn't ending anytime soon! Cardholders will continue to earn 2x Points for gas, 3x Points for groceries, and 1 Point for all other purchases.
1%, 2%, or 3% Cash Back
Did you know each Rewards Point earned equals 1% Cash Back on purchases ($500 charged = 500 Pts = $5). That means you can earn 2% CASH BACK for gas purchases and 3% CASH BACK for grocery purchases. It's a great way to save with prices skyrocketing. You can also cash in your Rewards Points for special merchandise or statement credits. All through Online/Mobile Banking access or Rewards website.
If you don't have a Rewards Card with RRCU, click here to apply*. RRCU has even more to come this year, so apply today. You won't want to miss out.
Go ahead and compare our rates to other cards! You just might be pleasantly surprised.
For new and existing Rewards cardholders. 3-2-1 Rewards promotion is subject to change without notice. Excludes Business Card Accounts. Cards issued by Red River Employees Credit Union pursuant to a license from Visa U.S.A. Inc. ©2020 Visa. All Rights Reserved.
*With approved credit.
RRCU is Coming to Greenville, TX
RRCU broke ground on a new Greenville (TX) branch Thursday, June 16th. The new branch will be at 8111 Wesley Street and show off a new branch design with ITM services to support our future in banking.
We will provide updates on the new branch on our website and in future newsletters. RRCU is excited to expand to Greenville, the county seat and largest city in Hunt County, TX.
Commercial Services: Solutions for businesses of all sizes
With RRCU’s extended commercial services, operating your business has never been easier!
Send invoices and receive payments all from your RRCU online account. Autobooks has the tools to create a professional invoice and send to your customers in minutes. In just a few clicks, your customers can pay their invoice using debit card, credit card, or electronic bank transfer, depositing directly into your commercial checking account. Aside from payment and invoicing solutions, Autobooks Product Suite offers bill pay, automated bookkeeping, accounting functions, and more!
Is business picking up, and there’s no time to waste? Deposit checks into your commercial checking account in a flash with Remote Deposit Capture (RDC)! Using an encrypted internet connection, RDC allows businesses to scan and deposit checks without walking away from the office.
Managing payroll can take time away from growing your business. Make payday a breeze with RRCU’s Commercial ACH Control. No longer will you need to print paper checks. With direct deposit, money is deposited into employee accounts electronically on your payday.
You need a payment process that’s as flexible as you. That’s why we have partnered with Clover to offer payment solutions to businesses of all sizes. Get more done than ever before with card payments, cash, and Apple Pay POS systems. Manage your business, create reports, and make a sale from anywhere using Clover’s mobile app and virtual terminal technologies. Take your business online with Clover’s eCommerce capabilities.
Let RRCU provide your business with the tools to grow and manage your business. Contact us today: CommercialServices@rrcu.com or 903-735-3000.
What's Happening in Digital Banking
Unlock/Forgot Login ID for Digital Banking
How often have you been locked out of your online/mobile banking access? Now you can unlock yourself; no need to call or stop by RRCU anymore. Just look for "Unlock/Forgot Login ID" below the login box at rrcu.com or the login screen of the mobile app to get started.
Hey, Chat'R!
Chat'R, RRCU's digital assistant, is now available to answer your questions 24/7 from our home page.
Coming Soon
Our RRCU Mobile App will soon add a menu bar to the bottom of the screen for easier navigation. We know you'll love the thumb bar update coming this quarter.
A Better Way to Protect Your Cards
All RRCU Visa® Debit, Visa Platinum, and Visa Platinum Rewards cards (including business accounts) come with special features to help keep your card transactions safe. Be sure to take advantage of these great features:
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Visa Purchase Alerts |
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Mobile/Digital Wallet |
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CardSwap |
Along with these fantastically free services, be sure to log in to your online/mobile access to check activity regularly.
2022-2023 Student News
RRCU is proud to partner with TISD, LEISD, and TASD this coming school year. Through this partnership, each high school has its own student credit union kiosk, and we provide two students with jobs as student tellers or interns. We also provide financial literacy in the classrooms throughout the school year. The program impacts students who are eager to learn and gain knowledge about finances, credit, and budgeting early on. This year's returning Student Teller is Gabby Gonzalez (LE). We are also introducing RRCU's Student Intern Program, where students can gain experience from a variety of CU departments. 2022-23 Student Interns are Kristopher Simington (TISD), Kadyn Avard (TISD), Brendasia Johnson (TASD), Alexandria Clark (TASD), and LE intern TBA.
We also provide a $1,500 scholarship annually to one senior from each partnering high school. The 2022 scholarship recipients chosen by our scholarship committee are:
- Alexys Reed – Texas High. Daughter of Sheila and Richard Reed, will be attending University of Central Arkansas to study Nursing
- Gage Bellatti – Liberty Eylau. Son of Shana and Scott Nelson, will be attending South Arkansas Community College to study Ministry/Theology
Thank you to all seniors who took the time to complete an application and essay.
Community Corner
2022 Awards
We are excited about the recognition and support for RRCU and the following branches:
- RRCU-Clarksdale won the "Best Credit Union" Award in Clarksdale Press Register's Best 2022 Awards contest! Way to go Clarksdale team.
- RRCU-Paris won three Reader's Choice Awards from The Paris News. Melanie Palmer (Branch Manager) won "Best Loan Officer" (her 2nd year to win), Kayla Raney won "Best Bank Teller," and the entire branch won "Best Credit Union" for 8 years in a row!
- RRCU-Atlanta won several awards again this year:
- Best Loan Officer, KAY PARTEE
- Best Mortgage Loan Officer, KAY PARTEE
- Best Place to Get a Loan
- Runner Up for Best Loan Officer, JOANNE LEE
- Runner Up Best Bank
RRCU is excited and proud for these very deserving staff members who make a difference every day. Thank you for voting for us!
Charitable Donation Opportunities
RRCU is proud to support local charities and organizations. RRCU employees and branches collect items throughout the year to donate.
- RRCU collected over 2500 packages of baby diapers, adult diapers, and feminine hygiene products for two charities: Basic Necessities (serving Northwest Louisiana, East Texas, and Southwest Arkansas) and Diaper Bank of the Delta (serving the Mississippi Delta).
- RRCU donated $1,000 to the Caddo Area Council Boy Scouts.
- RRCU donated $3,100 to Fearfully & Wonderfully Made to purchase a NICview camera, allowing parents to log in to the camera to view their NICU baby anytime.
- July Donations - RRCU is collecting NEW SOCKS & UNDERWEAR (Size 4t - Adult 8), or cash donations, for the Tiger Cubs Closet benefiting TISD area elementary schools. Our branches outside the Texarkana area may also be collecting for schools in their areas. We invite members to help support this important program.
We hope you will join us in supporting those in need throughout our service area.
Recap of Annual Business Meeting
Red River Employees Federal Credit Union’s held its 79th Annual Meeting on Tuesday, April 12, 2022, 6:00 p.m., in the lobby of our Summerhill Road Office located at 4405 Summerhill Road Texarkana, TX.
The election of Board of Directors' seats available were filled by acclamation since there were no nominations submitted by petition. In accordance with the credit union bylaws, the following individuals will serve three-year terms: Annette Lynch, Robert Sheppard, and Mike Jones.
The 2021 Annual Report can be viewed and printed here.
On behalf of the Board of Directors, management, and staff, please accept our appreciation for your membership, as we pledge to continue this level of service to you and your families.