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We would love to hear from you.

Caution: Please do not send your account number, social security number, passwords, or any other confidential information via regular email or RRCU Text. Such information should not be transmitted over an unsecured connection.

NEW HOURS: Call Center is now available on MondayFriday 7 AM to 7 PM and Saturday 8 AM to 5 PM!

Important Numbers

Member Service Options
Live
Call Center Representatives
(903)735-3000 or (800)822-3317
MondayFriday: 7 AM to 7 PM
Saturday: 8 AM to 5 PM
Talk to
ROSEY

Digital Assistant
(903)735-3000 or (800)822-3317
The RRCU Digital Assistant is available
After Hours
Rosey Image-Contact Us
Chat'R
Digital Chat
Assistant
 

The RRCU Digital Chat Assistant is available in the bottom right of the screen
24/7/365
to respond to common member questions. Just look for this icon in the bottom right and start chatting today!

Chat'R Screen Shot
Text
Messaging
(903)735-3000
MondayFriday: 8 AM to 5 PM
Yes, you can text RRCU for support.
Email
Message Us
Send us a secure email.
Log into your Online Banking and click on Messages.
Mail Send mail to:
RRCU
PO Box 5909
Texarkana, TX 75505-5905

 

DEBIT CARD INFORMATION
Debit Card
Self-Service

Debit Card Activation: Call (888)691-8661 to activate a new Debit Card anytime (24/7) from your primary* phone.

PIN NOW: Call (888)891-2435 to change your Personal Identification Number (PIN) on your Debit Card anytime (24/7) from your primary* phone.

Lost/Stolen
Debit Card

During Business Hours: Contact the RRCU Phone Center.

After Business Hours: Call 903-735-3000 and choose Option 3, when prompted to enter your card number, dial '0' to speak with a live representative.

 

CREDIT CARD INFORMATION
Credit Card
Self-Service
Credit Card Activation: Call (888)691-8661 to activate a new Credit Card anytime (24/7) from your primary* phone.
PIN NOW: Call (888)891-2435 to change your Personal Identification Number (PIN) on your Credit Card anytime (24/7) from your primary* phone.
Credit Card
Lost/Stole
During Business Hours: Contact the RRCU Phone Center.
After Business Hours:  Call 903-735-3000 and choose Option 3, when prompted to enter your card number, dial '0' to speak with a live representative.
To Mail Your
Credit Card Payment
Mail to:
Red River Credit Union
PO Box 37035
Boone, IA 50037-0035

 

*Primary is the number you have indicated as your first contact number (land or mobile phone)

Red River Member Service Group, LLC dba RRCU Financial Services is a wholly owned subsidiary of Red River Employees Federal Credit Union. Financial services and insurance products are available to credit union members, but not provided by or guaranteed by Red River Employees Federal Credit Union.

Proceed

Checking & Savings Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.