Get the app

 

Accessibility Statement
We Value Digital Inclusion

This Accessibility Statement applies to: rrcu.com

In our effort to provide a fully accessible and optimized user experience for all site visitors, Red River Employees Credit Union has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

The Red River Employees Credit Union website is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.

AudioEye Accessibility Certification

Audioeye Trusted

The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of conforming with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Success Criteria.

AudioEye certifies that the rrcu.com website has been designed and optimized to conform with WCAG 2.0 Level AA Success Criteria to the greatest extent possible.

AudioEye and Red River Employees Credit Union continue to collaborate in an ongoing effort to maintain conformance and provide an accessible user experience for all users.

Last updated 8/26/19

Notice something wrong? Please provide your feedback

This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser/screen reader combinations for an optimized experience:

  • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
  • For Mac users: VoiceOver and Safari or VoiceOver and Chrome
  • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Improving the User Experience for Users of Assistive Technologies

Web Accessibility Guidelines

Red River Employees Credit Union has leveraged the Web Content Accessibility Guidelines (WCAG) 2.0 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.

These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Red River Employees Credit Union has elected to conform to Level AA of these guidelines.

Related Links:

Web Accessibility Initiative (WAI)

Design guidelines for electronic and information technology

Feedback

Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the Red River Employees Credit Union website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.

If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback.

Providing Users with a Free Customizable Assistive Utility

Ally Toolbar

In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we have provided free Web Enhancement Tools that allow site visitors to customize their user experience.

Experience the Ally Toolbar

To experience the AudioEye Ally Toolbar, activate the Ally Toolbar button in the bottom right hand corner.

Customize your experience with Audioeye Tools

The Ally Toolbar provides Tools Tailored to Needs

Learn more about the ways in which the Ally Toolbar allows site visitors with diverse abilities to customize their user experience:

Browse All Features

The following tools may be available in the Ally Toolbar:

Play Button Symbol Player
Listen to the content of a web page read aloud
Reader Symbol Reader
Customize the visual display of the website
Microphone Symbol Voice
Customize the visual display of the website
Menu Symbol Site Menu
Customize the visual display of the website
Menu Layout Symbol Page Elements Menu
Customize the visual display of the website
AudioEye Help Desk
Customize the visual display of the website

Third-Party Sites

Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Red River Employees Credit Union products and services. These sites, which are not controlled by Red River Employees Credit Union, may present challenges for individuals with disabilities that we are not able to control or remedy.

As made publicly available, here are the Accessibility Policies provided from these third-party sites:

Red River Member Service Group, LLC dba RRCU Financial Services is a wholly owned subsidiary of Red River Employees Federal Credit Union. Financial services and insurance products are available to credit union members, but not provided by or guaranteed by Red River Employees Federal Credit Union.

Proceed

Checking & Savings Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.

Lending Options To Meet Your Financial Needs

Not signed up for Online Banking? CLICK HERE, call us at 903-735-3000 / 800-822-3317, or visit a local branch to get started.